GIA Publishes Client Accounts Invalidated

GIA Publishes Client Accounts Invalidated

"GIA takes very seriously our mission to protect the public trust in gems and jewelry. Any attempt to mislead regarding the nature and qualities of any gem is unacceptable."

The GIA is cooperating with the Indian police authorities investigating the unauthorized remote access to GIA’s grading information database and the alteration of 1,042 diamond grading reports, and two former employees of Tata Consultancy Services (TCS) are in custody.

The police informed GIA that the investigation has reached a point where it may now publish the client accounts that submitted the diamonds in question.

A list of the invalidated reports is posted on the GIA website. The list includes the number and issue date of the invalidated reports, the shape and weight of each diamond, and the submitting client account. The list does not include color or clarity grades as those may have been altered. Pending continued investigation by the Indian police, the listed client accounts have been suspended from further submissions to GIA at this time.

GIA strongly requests that anyone in possession of any of these diamonds and grading reports return them immediately to GIA for examination at no charge.

GIA has invalidated grading reports for 1,042 diamonds submitted primarily to our grading laboratory in India. An outside party who gained unauthorized remote access to GIA’s grading information database altered the reports. The list of invalidated reports is available on our website.

GIA strongly requests that anyone in possession of any of these diamonds or grading reports return them immediately to GIA for examination.

Based on discrepancies in grading information identified by internal controls, GIA initiated an investigation in conjunction with TCS, its contractor that supports GIA databases. The investigation revealed that an outside party altered grading information for 1,042 diamonds examined by GIA. The investigation indicates that one or more former employees of TCS made these unauthorized changes. The individuals, acting at the behest of other parties unrelated to GIA or TCS, gained unauthorized remote access to alter grades before reports were printed and sent to clients.

GIA and TCS have made the results of their investigation known to law enforcement agencies in India that are actively investigating the matter.

GIA is very appreciative of the efforts made by TCS to identify the affected reports and for their open and transparent cooperation during the investigation. We have further strengthened our systems, controls and procedures for access to our grading information database.

The clients who submitted the diamonds in question have been contacted and suspended from further submissions to GIA pending continued investigation.

Most of the diamonds were submitted in India. Many of those were graded in full or in part at other GIA locations including Carlsbad and New York. Some stones were submitted directly to GIA in Carlsbad. The diamonds were submitted between November 2014 and September 2015; approximately 900 were submitted in July and August.