"The 'Tagomat' will raise the level of service for the many visitors who every day visit the exchange, and will also enable considerable cost savings. The IDE will continue to work to improve the service provided to its members. This initiative is an excellent investment and I thank everyone who dealt with this complex project," said IDE President Shmuel Schnitzer, at the introduction of the new system earlier this week.
Chairman of the Security Committee, Shalom Papir, who led the project from design to completion, said that the new visitor system was characterized by the highest security levels worldwide for this kind of system. "Naturally, during the process of setting requirements we emphasized tightening security overall during the transition to the new system using the Internet. Existing security measures at the bourse support the new system optimally, and the level of security has risen even further as the system has come into use."
Service Without Competition
About a year and a half of complex planning and development went into creating the new system. The system is designed to achieve better service for IDE tenants via online scheduling of visitors to the exchange's buildings and issuing badges to known and approved visitors, with a significant shortening of queues at the entrances to the exchange's buildings and considerable savings in personnel costs.
The system, whose development was carried out by six companies from Israel and three from abroad, will allow the members of the exchange to arrange a visit from anywhere, anytime via the exchange website or Facebook page. The process of visitor entry to the exchange's buildings will become easier, simpler and quicker, without having to deposit identification documents at the entrance and standing in long queues. Additionally, the system will lead to savings of hundreds of thousands of shekels per year due to reduced manpower positions at the entrance to the Shimshon, Maccabi and Yahalom buildings.
The planning and execution of the Tagomat project was led by the Security Committee headed by presidency member and Security Committee Chairman Shalom Papir, in conjunction with IDE Director General Moti Besser, IDE director of security Yisrael Wintzovsky and manager of the control center of the exchange Tzafrir Rosenfeld who was entrusted with the management of the project. Additionally, Yuval Gur-Aryeh the IDE's IT Systems Manager also accompanied the project, along with external consultants in a variety of fields including security, Internet and others.
How Does the System Work?
The computerized Tagomat machines are placed at the entrance to the three buildings in the bourse, allowing visitors to issue their own individual entry tag by simply entering an ID / passport number. The process lasts less than 30 seconds. The system is designed only for repeat visitors who have passed the initial entry process of the bourse security system, which includes being photographed and fingerprinting. Guests who are visiting the exchange for the first time will need to go through the usual entry process.
Once the visitor enters an ID / passport number at the Tagomat, the system detects whether the exchange member, or his representative, is in the building and if so it issues an entry tag. Entrance will only be possible if the client, or his representative, is physically in the exchange. At the same time, the customer receives a text message (SMS) on his mobile phone saying that the visitor has entered the building.
How Can Visitor Tags be Carried Out
Permanent tag holders authorized to invite guests can enter the system through a dedicated link on the exchange site, or through the Facebook page of the exchange under the Invite Visitors tab. The process is simple and easy and only takes a short time to carry out. The person carrying it out can view the list of his future visitors. It should be noted that it is important to update your mobile number in order to receive text messages (SMS) with updates on guests' arrivals and departures.
How to Enable Visitors' Departures
The procedure of enabling visitors to leave the exchange by phone has not been changed. The IDE said that IDE members should be sure to follow the process immediately following the release of the guest from an office or guest area. It should be noted that unless a release is provided by the host office, the visitor cannot pass through the turnstile gate and exit the building. After leaving the visitor must return the entry tag issued by security at the entrance to the building.
IDE Managing Director Moti Besser congratulated everyone involved in making the system operational and said: "The IDE's management works in a number of areas to enable more efficient levels of service to members of the exchange and their guests. I am convinced that the Tagomat will significantly improve the entry experience for visitors to the exchange buildings. I want to thank all those who participated in the system design and implementation."
IDE director of security Yisrael Wintzovsky said: "This system is very complex, and required development work lasting 18 months development teams and integrating nine different companies worldwide. Development of the system was done in collaboration with Orad, provided the security system is now operating in the exchange. The Tagomat meets the stringent security requirements of the Israel Diamond Exchange, known as one of the world's most secure areas."
Manager of the control center of the exchange Tzafrir Rosenfeld, said: "We went through many ups and downs in the process of developing the Tagomat, I thank the exchange for the assistance and support that it gave us all the way. I am happy to see how the labor and time invested in developing the Tagomat boiled down to creating a simple, easy and user-friendly experience, significantly streamlining the process of entry of visitors to the buildings."
